Privacy

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Privacy Policy

In accordance with the provisions of the aforementioned European Union Regulation 2016/679 (GDPR), this document (Privacy Policy) describes how Mectend, the economic operator owner of the site, processes the personal data of users who consult the Site and, more generally, how it handles them.

This privacy policy applies only to the online activities of the Site and applies to visitors and users of the Site.

It does not cover other websites, pages, or online services that can be reached through hyperlinks that may be posted on this website  but refer to subjects and resources outside the mectend.com domain.

In compliance with obligations under national and EU data protection laws, the Site respects and protects the privacy of visitors and users.

We therefore respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the Web site mectend.com (“Website” or “Service”) and any of its related products and services (collectively, ” Services”) and our practices for the collection, use, storage, protection, and disclosure of such personal information. It also describes the choices available to you regarding our use of your personal information and how you can access and update it.

This policy is a legally binding agreement between you (“User,” “you,” or “your”) and this Web site operator (“Operator,” “we,” “us,” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to this agreement, in which case the terms “User,” “you,” or “your” will refer to that entity. If you do not have such authority, or if you do not agree to the terms of this agreement, you do not have to accept this agreement and you cannot access and use the Web site and services. By accessing and using the Web Site and Services, you acknowledge that you have read, understand, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies we do not own or control, or to individuals we do not employ or manage.

Automatic collection of information

When you open the Web Site, our servers automatically record the information sent by your browser. This data may include information such as your device’s IP address, browser type and version, operating system type and version, language preferences, or the Web page you were visiting before accessing the Web Site and Services, the pages on the Web Site and Services you visit , the time you spend on those pages, the information you look up on the Web Site, the times and dates you access it, and other statistics.

Automatically collected information is used only to identify potential cases of abuse and to establish statistical information related to the use and traffic of the Web site and services. This statistical information is not otherwise aggregated in such a way as to identify a particular User of the system.

Comments

When visitors leave comments on the site, we collect the data shown in the comment form in addition to the visitor’s IP address and browser user agent string to facilitate spam detection.

An anonymized string created from your email address (otherwise called a hash) can be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: Gravatar. After your comment is approved, your profile picture is publicly visible in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images that include embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from the images on the website.

Collection of personal information

You can access and use the Web site and services without telling us who you are or revealing any information by which someone might identify you as a specific, identifiable individual. If, however, you wish to use some of the features offered on the Web site, you may be asked to provide some personal information (for example, your name and e-mail address).

We receive and store any information you knowingly provide to us when you post content or fill out any form on the website. When requested, this information may include the following:

– Contact information (such as e-mail address, phone number, etc.).

– Basic personal information (such as name, country of residence, etc.).

– Geolocation data from your device (such as latitude and longitude)

– Any other materials you voluntarily send us (such as articles, pictures, feedback, etc.).

You can choose not to provide us with your personal information, but then you may not be able to take advantage of some of the features of the website. Users who are uncertain about what information is mandatory are invited to contact us.

Children’s privacy

We do not knowingly collect any personal information from children under the age of 18. If you are under 18 years old, please do not submit any personal information through the Web site and services. If you have reason to believe that a child under the age of 18 has provided us with personal information through the Web site and services, please contact us to request that we delete that child’s personal information from our services.

We encourage parents and legal guardians to monitor their children’s Internet use and help enforce this policy by instructing their children never to provide personal information through the Web site and services without their permission. We also ask that all parents and legal guardians who oversee the care of children take precautions to ensure that their children are instructed never to provide personal information online without their permission.

Use and processing of information collected

We act as the data controller and data processor when handling personal information, unless we have entered into a data processing agreement with you, in which case you would be the data controller and we would be the data processor.

Our role may also differ depending on the specific situation involving personal information. We act as data controllers when we ask you to submit your personal information needed to ensure access to and use of the Web site and services. In such cases, we are responsible for data processing because we determine the purposes and means of processing personal information.

We act as data controllers in situations where you submit personal information through the Web site and services. We do not own, control, or make decisions about the Personal Information you submit, and such Personal Information is processed only in accordance with your instructions. In such cases, the User who provides Personal Data acts as the data controller.

To make the Web site and services available to you or to fulfill a legal obligation, we may need to collect and use certain personal information. If you do not provide the information we request, we may not be able to provide you with the products or services you request. Any information we collect from you may be used for the following purposes:

– Send product and service updates

– Manage and maintain the Web site and services

The processing of your personal information depends on how you interact with the Web site and services, where you are in the world, and whether any of the following conditions occur: (i) you have given your consent for one or more specific purposes; (ii) the provision of information is necessary for the performance of a contract with you and/or for any pre-contractual obligations of the same; (iii) The processing is necessary to fulfill a legal obligation to which you are subject; (iv) the processing is related to a task carried out in the public interest or in the exercise of public authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or third parties. We may also combine or aggregate some of your personal information in order to provide you with better service and to improve and update our Web site and services.

Keep in mind that in some legislations we may be allowed to process information until you object to such processing by opting out, without having to rely on consent or any other of the legal bases. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a legal or contractual requirement, or a necessary requirement to enter into a contract.

Disclosure of information

Depending on the Services you have requested or as necessary to complete any transaction or provide any Services you have requested, we may share your information with our affiliates, contracted companies and service providers (collectively, “Service Providers”) whom we rely on to assist in the operation of the Web site and the services available to you and whose privacy policies are consistent with ours or who agree to comply with our policies with respect to your personal information. We will not share any personally identifiable information with third parties, nor will we share any information with unaffiliated third parties.

Service providers are not permitted to use or disclose your information except as necessary to perform services on our behalf or to meet legal requirements. Service providers are provided the information they need only to perform their designated functions and we do not authorize them to use or disclose any of the information provided for their own marketing or other purposes.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Content embedded from other websites behaves exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, integrate additional third-party tracking, and track your interaction with them, including tracking your interaction with embedded content if you have an account and are logged in to those websites.

We use ActiveCampaign to manage our subscriber lists. Their privacy policy can be found here: ActiveCampaign.

We use Aweber to manage our subscriber. Their privacy policy can be found here: Abeweber.

We use Campaign Monitor to manage our subscriber. Their privacy policy can be found here: Campaign Monitor.

We use Constant Contact to manage our subscriber. Their privacy policy can be found here: Constant Contact.

We use ConvertKit to manage our subscriber. Their privacy policy can be found here: ConvertKit.

We use e-Newsletter to manage our subscriber. You can learn more here e-Newsletter.

We use GetResponse to manage our subscriber lists. Their privacy policy can be found here: GetResponse.

We use HubSpot to manage our subscriber. Their privacy policy can be found here: HubSpot.

We use iContact to manage our subscriber. Their privacy policy can be found here: iContact.

We use Infusionsoft to manage our subscriber. Their privacy policy can be found here: InfusionSoft.

We use Mad Mimi to manage our subscriber. Their privacy policy can be found here: Mad Mimi.

We use Brevo to manage our subscriber list. Their privacy policy can be found here: Brief.

We use MailerLite to manage our subscriber. Their privacy policy can be found here: MailerLite.

We use Mautic to manage our subscriber. Their privacy policy can be found here: Mautic.

We use Pinterest to share multimedia content. Their privacy policy can be found here: Pinterest.

We use reCAPTCHA to protect your Web site from fraud and abuse. Their privacy policy can be found here: reCAPTCHA.

We use SendGrid to manage our subscriber. Their privacy policy can be found here: SendGrid.

We use Mailchimp to manage our subscriber. Their privacy policy can be found here: Mailchimp.

We use Sendy to manage our subscriber. Their privacy policy can be found here: Sendy.

We use Zapier to manage our integration data. Their privacy policy can be found here: Zapier.

Google

Some services process personal data in the United States. By consenting to use these services, you also consent to the processing of your data in the United States under Art. 49 (1) lit. a GDPR. The United States is considered by the European Court of Justice to have an insufficient level of data protection by EU standards. In particular, there is a risk of your data being processed by U.S. authorities for control and monitoring purposes, perhaps without legal recourse. Are you under 16 years old? So you cannot consent to optional services. Ask your parents or legal guardians to accept these services with you. By agreeing to all services, you allow Emojis1,U, Gravatar (avatar images)1,U, YouTube1,U, Google reCAPTCHA1,U, Google Analytics2,U, VG WORT2 , Koalendar3,U, Affiliate Tracking3,U, Reamaze (Chat)3,U, Microsoft Clarity3,U, and Google Ads Conversion Tracking and Remarketing3,U to be uploaded. These services are divided into Functional1, Statistical2 and Marketing3 groups according to their purpose (membership marked by superscripted numbers).

Facebook

This website uses the Facebook pixel for Internet tracking, which means that the website operators use appropriate tools to track users’ “browsing tracks.” Specifically, they collect data from users, which they use to draw conclusions about their person and behavior. The purpose of such measures is to make online marketing more efficient for the target group.  However, this site does not process sensitive information, that is, data that could be used to identify the person behind the user.  

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Retention of information

We will retain and use your personal information for as long as necessary to fulfill our legal obligations, enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law.

We may use any aggregate data derived from or incorporating your personal information after you update or delete it, but not in a way that would identify you personally. Once the retention period has expired, the Personal Information will be deleted. Therefore, upon the expiration of this period, the right of access, deletion, rectification and the right to Data portability can no longer be exercised.

If you leave a comment, the comment and its metadata are retained indefinitely. This is how we can automatically acknowledge and approve any subsequent comments instead of keeping them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, change, or delete their personal information at any time (except their user name, which they cannot change). Website administrators can also see and edit this information.

Cookies

Our Web site and services use “cookies” to personalize your online experience. A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for security and personalization and statistical purposes. Keep in mind that you have the option of accepting or rejecting cookies. Most Web browsers automatically accept cookies by default, but you can change your browser settings to reject cookies if you prefer.

If you leave a comment on our site, you can choose to save your name, email address, and website in cookies. They are used for your convenience so that you do not have to re-enter your information when you leave another comment. These cookies will last for one year.

If you visit the login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is deleted when you close the browser.

When you log in, several cookies will be set to save your login information and screen display options. Login cookies last two days while screen option cookies last one year. If you select “Remember Me,” your access will persist for two weeks. If you log out of your account, your login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include any personal data, but simply indicates the ID of the newly modified item. Expires after 1 day.

By default, Hustle uses cookies to count how many times each form is displayed. Cookies could be used to manage other features such as display settings, used when a form is not to be displayed for a certain time, whether the user has commented before, whether the user has subscribed, among others, if the relevant settings are enabled.

We collect information about visitors who comment on the site and use our Akismet anti-spam service. The information collected depends on how the user has set up Akismet, but normally the information includes the commenter’s IP address, user agent, referrer, and site URL (along with other information provided directly by the commenting user, such as name, username, email address, and the text of the comment itself).

Data analysis

Our Web site and services may use third-party analytics tools that use cookies, web beacons, or other similar information-gathering technologies to collect standard Internet activity and usage information. The information collected is used to compile statistical reports on user activity, such as how often users visit our Website and services, which pages they visit and for how long, etc. We use the information obtained from these analysis tools to monitor performance and improve our Website and services. We do not use third-party analytical tools to track or collect any personally identifiable information about our Users, and we will not associate any information collected from statistical reports with any individual User.

Do not keep track of signals

Some browsers incorporate a Do Not Track feature that alerts Web sites you visit that you do not want your online activity tracked. Monitoring is not the same thing as using or collecting information in connection with a website. For these purposes, tracking refers to the collection of personally identifiable information from consumers who use or visit a Web site or online service as they move through different Web sites over time.

The way browsers communicate the Do Not Track signal is not yet uniform. As a result, the Web Site and Services are not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail in this Policy, we limit our use and collection of your personal information. For a description of Do Not Track protocols for browsers and mobile devices or to learn more about the choices available to you, visit internetcookies.com

Characteristics of social media

Our website and services may include social media features, such as Facebook and Twitter buttons, Share This buttons, etc. (collectively, “Social Media Features”). These social media features may collect your IP address, which page you are visiting on our Web site and services, and may set a cookie to allow the social media features to work properly. Social media features are hosted by respective vendors or directly on our website and services. Your interactions with these social media features are governed by the privacy policy of the respective providers.

Email marketing

We offer electronic newsletters to which you can voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your e-mail address to third parties, except as permitted in the section on use and processing of information or for the purpose of using a third-party vendor to send such e-mail. We will retain information sent via e-mail in accordance with applicable laws and regulations.

In accordance with the CAN-SPAM Act, all emails sent by us will clearly indicate who the email is from and provide clear information on how to contact the sender. You can opt out of receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us.

Push notifications

We offer push notifications to which you can also voluntarily subscribe at any time. To ensure that push notifications reach the correct devices, we use a third-party push notification provider that relies on a unique device token for your device that is issued by your device’s operating system.

Although you can access a list of device tokens, these will not reveal your identity, unique device ID, or contact information to us or our third-party push notification provider. We will retain information sent via e-mail in accordance with applicable laws and regulations. If, at any time, you wish to stop receiving push notifications, simply adjust your device settings accordingly.

Links to other resources

The Web site and services contain links to other resources that we do not own or control. Please note that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Web site and services and to read the privacy policies of each individual resource that may collect personal information.

Security Information

We protect the information you provide on computer servers in a controlled, secure environment protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of personal information under our control and custody. However, no data transmission via the Internet or wireless network can be guaranteed.

Therefore, while we strive to protect your personal information, you acknowledge that (i) there are Internet security and privacy limitations that are beyond our control; (ii) the security, integrity, and privacy of all information and data exchanged between you and the Web site and services cannot be guaranteed; and (iii) such information and data may be viewed or tampered with during transit by third parties, despite best efforts.

What rights do you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file from the site with the personal data we have on you, including the data you have provided to us. You can also request that we delete all personal data about you. This does not include data that we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments can be checked through an automatic spam detection service.

Which forms collect personal data?

What personal data do we collect and why?

When visitors or users submit a form or view a form, we capture the IP address for analysis purposes. We also capture the e-mail address and may capture other personal data included in the form fields.

How long we keep your data

When visitors or users submit a form or view a form, we keep the data for 30 days.

Where we send your data

All collected data could be shown publicly and we send it to our workers or contractors to perform the necessary actions according to the form submission.

Data breach

In the event that we become aware that the security of the Web site and services has been compromised or that users’ personal information has been disclosed to unrelated third parties as a result of external activities, including but not limited to security attacks or fraud, we reserve the right to take reasonably appropriate action, including but not limited to investigation and reporting, as well as notification and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the website.

Changes and amendments

We reserve the right to change this Policy or its terms regarding the Website and Services at any time at our discretion. When we do, we will review the updated date at the bottom of this page. We may also provide notifications to you in other ways at our discretion, such as through the contact information you have provided to us.

An updated version of this policy will go into effect immediately upon publication of the revised policy, unless otherwise specified. Your continued use of the Web site and services after the effective date of the revised policy (or other act specified at that time) will constitute your consent to such changes. However, without your consent, we will not use your personal information in a manner substantially different from what was stated when we collected your personal information.

Acceptance of this policy

The moment you authorize privacy consent on the CONTACT form, you acknowledge that you have read this policy and agree to all of its terms and conditions. You can unsubscribe at any time by clicking the link in the footer of the email you receive.  If you do not agree to abide by the terms of this policy, you are not authorized to access or use the Web site and services. This privacy policy was created with the help of WebsitePolicies.com

Contact us

If you have any questions, concerns, or complaints regarding this Notice, the information we hold about you, or if you wish to exercise your rights, please contact us using the details below:

info@mectend.com

We will attempt to resolve complaints and disputes and will make every reasonable effort to honor your desire to exercise your rights as quickly as possible and, in any case, within the timeframe provided by applicable data protection laws.

This document was last updated on October 16, 2023.